TERMS AND CONDITIONS
 

SAVE THE DATE AND INVITATION PROCESS

  • A deposit is due prior to creation of your invitation sample.
  • The remaining balance of payment is due before the invitations are mailed.
  • After the payment is received, you will receive digital proofs within 2 Business Days.
  • Lucky Penny Paperie allows three free proofing cycles on invitations. Any changes made after the first three cycles are subject to an additional design fee of $35 per revision.
  • After an approval form and payment of remaining balance have been received, it will take 5 business days to produce and flat invitations, and 10 business days to produce and ship letterpress invitations.
  • If circumstances change and the client no longer needs or wants invitations, the deposit will be forfeited to cover design/supply costs.
  • Lucky Penny Paperie reserves the right to use images of your document(s) for promotion.
  • Lucky Penny Paperie will print DIRECTLY from your proof. Please check proofs carefully. Once the proof is approved, we are not responsible for any grammatical or design errors.
  • Ink swatch colors are approximate. Colors vary from one computer monitor to another. The ink color on your printed invitation may vary slightly from your computer screen.
  • We want our clients to be happy. If you are unsatisfied with your order, we will be happy to rectify any issues, as long as you contact us within 7 business days of receipt. Any complaints made after your order has passed the 7 business day mark will not be addressed.
  • No design created by Lucky Penny Paperie may be reproduced in whole or in part. Legal action will be taken if you steal our designs.
  • Lucky Penny Paperie reserves the right to approve or refuse any client.

DAY OF WEDDING PROCESS

  • A deposit is due prior to creation of your day-of wedding collateral.
  • The remaining balance of payment is due before the pieces are mailed.
  • After the payment is received, you will receive digital proofs within 2 Business Days.
  • Lucky Penny Paperie allows three free proofing cycles on invitations. Any changes made after the first three cycles are subject to an additional design fee of $35 per revision.
  • Please be aware that if your pieces are not approved 10 business days out from your wedding, you WILL have to pay rush order shipping.
  • If circumstances change and the client no longer needs or wants invitations, the deposit will be forfeited to cover design/supply costs.
  • Lucky Penny Paperie reserves the right to use images of your document(s) for promotion.
  • Lucky Penny Paperie will print DIRECTLY from your proof. Please check proofs carefully. Once the proof is approved, we are not responsible for any grammatical or design errors.
  • Ink swatch colors are approximate. Colors vary from one computer monitor to another. The ink color on your printed invitation may vary slightly from your computer screen.
  • We want our clients to be happy. If you are unsatisfied with your order, we will be happy to rectify any issues, as long as you contact us within 7 business days of receipt. Any complaints made after your order has passed the 7 business day mark will not be addressed.
  • No design created by Lucky Penny Paperie may be reproduced in whole or in part. Legal action will be taken if you steal our designs.
  • Lucky Penny Paperie reserves the right to approve or refuse any client.

NOTES ABOUT SHIPPING

  • All domestic orders will be shipped UPS Ground unless otherwise specified. Shipping times vary between 1-5 business days.
  • International orders will be shipped UPS World Expedited unless otherwise specified. Shipping times vary between 2-5 business days.
  • Please note that shipping costs provided on your estimate may vary on your invoice. Shipping costs may be more or less depending on the final weight of your package.
  • Lucky Penny Paperie is not responsible for customs fees.
  • Lucky Penny Paperie is not responsible for lost packages or other issues concerning international postage. Once you provide us with your shipping address and your package leaves the United States, we are no longer responsible for its whereabouts.
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